24 Hour Care
Resort FAQ
Boarding FAQ
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Boarding FAQ
- Drop off & pick up available 24 hours, by appointment
- You will be charged for the calendar day. We do not have specific drop off and pick up times. You are charged for the whole day and can pick up or drop off when it’s convenient for you.
- You will not be charged for the day of departure if you pick up before noon.
- All dogs will receive a free bath on exit. If you would like your pet to receive Spa/Grooming services just let our staff know and we can tell you the additional fees.
- Since we have a Veterinarian Clinic at Snug we are more than happy to give your pet its’ vaccines or fecal test on entry.
- Feel free to call in or email to check in on your pet during their stay. We would love to give you a progress report and update.
- We are staffed 7 days a week
- We are open 7 days a week, except for major holidays.
- Please make sure you provide us with any emergency contacts or methods of getting a hold of you while your pet is staying with us.
- If your trip changes and you need your pet to stay an extra day or so, just give us a call or email and we will be happy to make sure your pet’s stay is comfortable and safe.
- If you have booked a reservation and have to cancel for any reason please let us know 48 hours before your reserved day.
- All boarding fees are due at exit. During the holidays you will need to reserve your pets boarding with a credit card. We accept MasterCard, Discover, Visa and American Express.
- There is almost nothing we can’t do for your pet while they are with us. If your pet has special needs or you just want them to have special care, don’t hesitate to ask. We are happy to accommodate.
